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IT TRAINEE (Work Based Learning Program)

Initiative: City of Toronto Trainee Jobs 

Requisition ID: 3170 

Employer: City of Toronto - Various Divisions 

Job Location: Canada (CA) 

Additional Location Details:Various Locations 

Job Stream: Technology 

Job Type: Contract, Full-Time 

Wage: $24.10 - $26.26, TFT006, 79T3

Number of Positions Open: 7 

Duration: 5 Months 

Posting End Date: 08/01/2025 

Travel Required: Occasional 

Educational Requirements:High School or GED 

 

Job Description

Toronto is home to more than 2.9 million people whose diversity and experiences make Toronto Canada’s leading economic engine and one of the world’s most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses. A workplace where growth is fostered and diversity is celebrated, a team of approximately 42,000 employees is the driving force behind the City’s ability to deliver programs and services to residents, businesses and visitors.  Join the award-winning Toronto Public Service as an IT Trainee, providing IT support and assistance as part of a Work Based Learning Program.

 

Please Note:

The applicant pool from this job posting will be used for work-based learning opportunities in various divisions.

 

Major Responsibilities:

Your primary responsibilities as an IT Trainee will be varied. Specifically, you will:

  • Answers calls, takes messages and directs inquiries to appropriate staff to answer questions/handle requests
  • Collects data for others to analyze
  • Assists with organizing and presenting data collected
  • Assists others with drafting documents
  • Documents/maintains/inputs/updates data
  • Researches faults/problems for others to analyze/process
  • Researches software, hardware and peripheral devices
  • Assists with systems tests
  • Assists in maintaining inventory
  • Assists with simple programming
  • Assists with installing, maintaining and updating various hardware/software/systems
  • Assists with web design and maintenance
  • Assists with packing, loading, lifting, moving, delivering and unpacking equipment
  • Travels to various locations and participate in special events, shows or meetings

 

Key Qualifications:

Your application must describe your qualifications as they relate to: 

  • Experience in performing IT administration or clerical support duties or equivalent combination of education and experience.
  • Experience utilizing a variety of software packages (e.g Microsoft Word, Excel, PowerPoint, Outlook, etc.)
  • Experience in extracting data from various databases. 

You must also have: 

  • Excellent communication skills, both written and oral
  • Excellent organizational and time management skills, including attention to detail, ability to set priorities, meet deadlines and work effectively with minimal supervision, deal with conflicting priorities and work demands
  • Excellent research and problem-solving skills
  • Ability to provide excellent customer service to clients and members of the public
  • Ability to work effectively in team oriented environment or independently
  • Ability to travel to various sites within the City of Toronto as required

 

Notes: 

IT background is an asset

Knowledge on compliance, audits, governance and standardization is an asset.

 

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

 

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.

 

How to Apply

If you meet the qualifications above and are interested in applying to this position, please click "Apply now" to upload your resume and cover letter. We thank you for your interest; however, only those candidates selected for an interview will be contacted.  For further assistance, please contact TESSpartnerships@toronto.ca.

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